Why Follow Up?

I recently picked up a few good deals through some of the “daily deal” type web sites. I started to think about how I might be able to promote my own business services using one of those sites so I submitted the “Contact” form on LivingSocial.com’s web site. They only ask for your contact information and website and do not provide a place for comments or any other pertinent details that might help them make an educated decision about your potential as a client. Their website stated that a representative will contact me soon. Today I received an email that stated:

“We are always looking for great partners and appreciate your interest in letting us help you to grow your business. At this time, however, your offering is not the perfect fit for the type of promotions we feature.”

The full text of the email is at the bottom of this post, but this was the essence of the email. Not only did they fail to follow up, they have no idea what I was wanting to promote. It could have been my professional services, my wife’s hand-made sterling silver jewelry, or anything else. But they did not even follow up nor did they provide an email address I could respond to so I could further clarify my needs.

This reminds me of an old saying I read once — “Maybe if we stop answering the phones, customers will quit calling.”

Full Email Text:
Dear Troy,

Thank you for your interest in LivingSocial deals.

We are always looking for great partners and appreciate your interest in letting us help you to grow your business. At this time, however, your offering is not the perfect fit for the type of promotions we feature.

We hope to be able to work with you soon and will keep your information on file for future consideration.

Best Regards,
LivingSocial

*Do not respond to this email, it is not monitored and you will not receive a reply*

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